Please read the job description below before sending us an email with your name and the job you are applying for as the subject line with a cover letter and CV attached.

Sibling is a small, family run independent neighbourhood coffee shop tucked away in the back streets of Roath. 
We are passionate about serving a truly excellent cup of coffee and work with some of the best speciality coffee roasters across the UK and Europe. Just as important to us is that we are a part of our community, we believe hospitality is one of the highest forms of service and we work hard to create a welcoming, safe and enjoyable space for all who come.

As well as the day time coffee bar, we host evening events based around seasonal food and natural wine.

Our core values: 

Generosity. We strive to give value in the quality of our products, in our service and in how we treat one another as a team.

Integrity. We don’t cut corners, we practice honesty in business and have one another’s backs. We don’t pander, but have respect for everyone who comes through the doors.

Excellence. Many of the products we work with have come from people who have put a lot of time, effort and love into getting them as far as us. We work to showcase this hard work though skillful preparation of our food and drink offering.

Community. We seek to foster the building of relationships between people and between businesses; we talk encouragingly and supportively and endeavour to be a space in our neighbourhood, for our neighbourhood.

We are looking for a full time cafe manager to join our team.

Face-to-face communication and building relationships are what we think makes this place a joy to be in. We want to encourage and embrace individuality and creativity and hope that you can find opportunities to contribute to what Sibling is, taking ownership of your role within the business. 

Our ideal colleague has:

  • Over two years experience working in the specialty coffee industry within a management role.

  • A keen interest in and understanding of specialty coffee.

  • A minimum of two years experience in the specialty coffee industry.

  • Confidence in dialling in coffee.

  • Consistency and skill in preparation of milk based drinks, steaming to the correct temperature and consistency, executing accurate pouring.

  • Excellent communication skills.

  • Positivity; you are unflappable during busy periods and proactive in down periods.

  • An eye for detail in cleanliness and shopkeeping.

  • Strong organisational skills, is self motivated and punctual.

  • Confidence and is engaging.

  • An interest in sustainability and seasonality in food and drink culture.

  • Being a constant learner. Willing to develop your knowledge of speciality coffee and the hospitality industry.

  • A close attention to detail.

Your roll will include:

  • Welcoming customers, whether they are in for their third coffee of the day or if it’s their first time visiting.

  • Making coffee and food, including dialling in espresso and ensuring it stays consistent throughout the day.

  • Taking orders and serving drinks, both coffee and wine.

  • Keeping the space clean and tidy, maintaining operational consistency, completing open/close checklists.

  • Working neatly and consistently and calmly in a face paced environment.

  • Developing and maintaining excellent milk steaming and pouring.

  • Being kind.

  • Taking ownership of the role, including maintaining coffee equipment and troubleshooting as required.

  • Managing customer enquiries for events and baked goods.

  • Event co-ordination, organising handovers and staffing for relevant events.

  • Ensuring staff rotas and holidays are submitted and accurate.

  • Training and motivating the team, carrying out regular one-to-ones to develop skills and progression in the team.

  • Working with the baking team as well as FOH, to maintain suitable stock levels across the business. 

  • Overseeing our guest coffee programme.

  • Building and maintaining good relationships with current and new suppliers.

  • Overseeing daily completing of checklists as is required for health and safety protocols, updating as necessary to ensure the business is compliant with current EHO and HSE regulations.

  • Ensuring quality standards are met across the team, providing training as required.

  • Leading, managing, motivating and inspiring a passionate team. Working on professional development plans, conducting appraisals and giving feedback to constantly improve working practices.

  • Working closely with the directors and accountant to ensure Sibling is a financially profitable company, developing new revenue ideas, creating and hitting sales targets.

What you can expect from us:

  • Salary of £27,500/year, working 40 hours/week.

  • Professional development opportunities within the coffee industry; we can provide financial support towards and access to SCA training.

  • Working with a growing business in the forefront of the Cardiff coffee scene, with the chance to help shape how we work and develop.

  • 5.6 weeks holiday per year, including time off over Christmas and New Year when the shop is closed.

  • Staff socials.

  • Opportunities to attend wine tastings or coffee cuppings and events.

  • The chance to work with some of the best equipment and coffee in the industry.

  • A ‘plus-one’ discount for a designated friend or family member to have a £2 hot drink.

  • A really lovely group of people to work with. 

  • 25% off all retail/cakes/food. 2x retail coffee bags/month at cost price.

  • Free coffee on shift (and off!).

  • Never work on a Sunday!

Application deadline:28/09/2025
We plan to conduct interviews the week commencing 29/09/25
Thank you for considering applying for this role.

hello@siblingcardiff.co.uk